Omnia Privacy Policy

Your privacy matters to us.
This Privacy Policy explains how Omnia (“we,” “our,” or “us”) collects, uses, discloses, and safeguards your information when you use our website, services, and related features (“Services”). It also explains the rights and choices available to you regarding your personal data.
By using Omnia, you agree to the terms of this policy.

1. Who We Are

Omnia is a digital identity platform provided by Tappd (Pty) Ltd, headquartered in Cape Town, South Africa. Omnia allows users around the world to create and manage public digital profiles.

2. What Information We Collect

We collect the following types of personal information when you use Omnia:
a. Information You Provide Directly
• Name, email, mobile number, password
• Profile photo, bio, and cover images
• Social media usernames, website links, and contact shortcuts
• Business/location/event details (if applicable)
• Media uploads such as galleries, documents, or custom branding assets

b. Information We Collect Automatically
• Device and browser information
• IP address and approximate location
• Usage data (e.g., clicks, time on page, interactions)
• Cookies and tracking technology (see Section 6)

c. Information from Third Parties
• If you connect social accounts or embed third-party services, we may collect data via those integrations (e.g., Instagram handle, LinkedIn link).

3. How We Use Your Information

We use your data to:
• Create and display your digital profile
• Facilitate profile sharing and discoverability
• Provide customer support
• Customize your experience and suggest optimizations
• Deliver analytics and metrics
• Improve the performance, security, and usability of our Services
• Process payments and subscriptions (where applicable)

4. Sharing & Disclosure of Information

We do not sell your personal data. However, we may share your information under the following conditions:
• With service providers (e.g., hosting, analytics, payment processors) under confidentiality agreements
• With other users if your profile is public or included in the Omnia directory
• With affiliates and partners as needed to fulfill a service
• With authorities when required by law or to protect our rights, users, or others

You can manage the visibility of your profile and individual content via privacy settings.

5. International Data Transfers

Omnia is a global platform. By using our Services, you understand that your data may be accessed, stored, and processed in countries outside your own, including jurisdictions that may not offer equivalent data protection laws.

We take appropriate safeguards to protect your data when transferring it internationally (e.g., standard contractual clauses where required).

6. Cookies & Tracking Technologies

Omnia uses cookies and similar technologies to:

• Keep you signed in

• Analyze traffic and usage patterns

• Remember your preferences

• Personalize your experience

You may control or disable cookies via your browser settings. However, some features may not function properly if cookies are disabled.

7. Data Retention

We retain your personal data:
• As long as your account is active
• As needed to comply with legal obligations or resolve disputes
• Until you delete your account or request erasure

Inactive or deleted profiles may be removed or anonymized after a grace period.

8. Your Rights and Choices

Depending on your location, you may have the following rights:
• Access the data we hold about you
• Request correction or deletion
• Object to processing or restrict certain uses
• Port your data to another service
• Withdraw consent at any time

To exercise any of these rights, contact us at privacy@omnia.software.

We will respond within the timeframes required by law.

9. Data Security

We implement industry-standard safeguards to protect your data, including encryption, access control, and regular security monitoring. However, no system is 100% secure. Use Omnia at your discretion and do not share sensitive or private information you wish to keep confidential.

10. Children’s Privacy

Omnia is not intended for use by children under the age of 16. We do not knowingly collect personal data from children. If we learn we have inadvertently collected such information, we will delete it.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of material updates via email or through the platform. Your continued use of Omnia after such updates constitutes your agreement.

12. Contact Us

If you have any questions, concerns, or data requests, please contact:

• Email: support@tappd.co.za

• Mail: 16 Villiera Close, Durbanville

By using Omnia, you acknowledge that you have read and agree to this Privacy Policy.